The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Relaxation
“I had the best massage ever at the spa; it was an absolute treat that left me feeling rejuvenated and blissful.” view full review
Delicious Breakfast
“The buffet breakfast was excellent, offering a wide range of options that changed daily, ensuring something good every morning.” view full review
Stunning Pools
“The variety of pools was fantastic, each one beautifully designed, surrounded by enchanting plants and vibrant birdlife.” view full review
Efficient Conveyance
“The gator shuttle service to and from the rooms was a great touch, making it super convenient to navigate the resort's expansive layout.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
No pets allowed
Lift
ATM/Cash machine
Services
Tours/Ticket assistance
Dining
Restaurant
Poolside snack bar
Snack bar
Children
Children's pool
Water slides
Children's play area
Spa & Leisure
Plunge pool
Heated swimming pool
Sun loungers
Aqua park
Spa & wellness centre
Sauna
Massage
Hot spring bath
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
La Fortuna San Carlos,
La Fortuna,
Costa Rica,
83-6151 Santa Ana,
Alajuela
Map view
La Fortuna San Carlos,
La Fortuna,
Costa Rica,
83-6151 Santa Ana,
Alajuela
City landmarks
142
Arenal Ecoglide Park
950 m
Alajuela Province
Los Canones Info Center Canopy Zipline
840 m
5km west of La Fortuna
Termales Los Laureles
1.8
km
Ruta 142
Baldi Hot Springs
2.5
km
Theme Park
Arenal Natura Ecological Park
2.1
km
Alajuela Province
Arenal Park
1.6
km
Norte de la Represa Arenal 2 km
The Motmot Jungle
2.4
km
Mountain
Arenal Volcano
3.4
km
Arenal Volcano National Park
Arenal Oasis Wildlife Refuge
3.3
km
Alajuela Province
Go Adventure Arenal Park
3.5
km
Calle 480
Sendero Bogarin
3.5
km
Gallery
Onirica Art Gallery
3.9
km
Gallery
Wood & Art Gallery
4.0
km
Church
Iglesia de La Fortuna de San Carlos
4.0
km
Gallery
Coco Loco Art Studio & Gallery
4.1
km
Calle 470
Fortuna Park
4.0
km
Farm
Finca Loma Verde
4.1
km
Alajuela Province
Parroquia San Juan Bosco
4.0
km
La Fortuna - El Castillo
Arenal Wilberth Stables
4.1
km
250 m sur de la Iglesia Católica de La Fortuna de San Carlos
Adifort
4.0
km
Tabacon Grand Spa Thermal Resort
Tabacon Hot Springs
4.6
km
25 Mts North Side Of Catholic Church
Galeria Estudio
4.0
km
Store
Super Rosvil
4.1
km
Souvenir Arte Nomada
4.1
km
Metros Este de la Iglesia Catolica y 300 Metros Norte 400
Arenal Sanctuary Reserve
4.3
km
Ocean Ranch Park Volcano Gold Loft
El Canto Waterfall
4.1
km
824417 Parque ecologico volcán arenal
Arenal Ecologic Park
4.2
km
Nearby
Amusement Park
Kalambu Hot springs
180 m
3.1 MI Northwest From Downtown la Fortuna
Paradise Hot Springs
190 m
Quesada
Termales del Bosque Hot Springs
60 m
Restaurants
Silencio del Campo
360 m
1km este de la Plaza de deportes de Bijagual
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Spacious rooms
Beautiful location
Need renovation
Unimpressive dining
6.8/10
Nice
Rooms
6.2
Location
8.0
Service
7.5
Dining
6.2
Guest reviews
6.8/10
based on 6 reviews
8.5
8.5/10 based on 411 reviews
Kyle
United States,
January
2024
7.4/10
The hotel offers spacious rooms that feel like a basement apartment, needing renovation and more attention to cleaning. While the service is generally unfriendly, the staff are awesome, providing a great porch, delicious breakfast, and being extremely friendly and helpful. The location amid the rainforest is beautiful, but the dining experience, although okay, may not be worth the price. The facilities are decent, with two separate rooms allowing for privacy, and the proximity to zip-line tours, hiking the volcano, and a chocolate plantation tour adds value to the stay.
Rooms
6.0
The rooms were very spacious, yet they require renovation and more thorough cleaning.
Service
9.0
The staff are awesome, providing a great porch, delicious breakfast, and being extremely friendly and helpful.
Location
8.0
The hotel is amidst the rainforest, offering beautiful surroundings, despite heavy intermittent rains.
Dining
7.0
The dining experience was okay but may not be worth the price.
Facilities
7.0
The hotel facilities are decent, with the offering of two separate rooms akin to a small apartment setting.
Spacious rooms
Need renovation
Jon
United States,
December
2023
7.2/10
Staying at this hotel was a mixed experience. The rooms, although quiet, could use a deep clean. The service was pleasant but felt a bit scripted at times. The location amidst the rain forest was beautiful and well-kept. The dining options had room for improvement, although the Neapolitan pizza was a standout.
Rooms
7.0
The rooms with floors falling apart were completely quiet, with a balcony in the jungle.
Service
6.0
The service was pleasant, but it felt a bit robotic and lacked genuine warmth.
Location
9.0
The location amidst the rain forest was beautiful and well-kept, close to town and activities.
Dining
7.0
The dining experience could've been better with more variety, but the Neapolitan pizza stood out.
Facilities
The facilities were adequate but could use some enhancements.
Huw
United Kingdom,
October
2023
5.6/10
The hotel has a rustic charm with rooms in need of renovation and cleaning service. The staff members were somewhat friendly, but the manager stood out for their extreme helpfulness. The location is convenient off the main road but lacks a cohesive dining experience. The dining could be improved with more variety, although the fresh fish was a highlight. Facilities need more attention for an ideal stay.
Rooms
5.0
The rooms are in poor condition and overpriced, with a balcony overlooking the jungle.
Service
7.0
The manager was extremely friendly and helpful, although not all staff members were as welcoming.
Location
6.0
The hotel is easily accessible off the main road, close to La Fortuna. However, the dining experience felt disconnected from the rest of the stay.
Dining
5.0
The dining experience lacked variety, feeling akin to a cafeteria. The quality was hit or miss, with delicious dishes alongside repetitive options.
Facilities
6.0
Facilities need more attention for a better guest experience.
Bryan
United Kingdom,
October
2023
7.6/10
The hotel is in a serene location surrounded by the rainforest, providing a beautiful and clean setting. The rooms offer a marginal upgrade with larger bathrooms but lack natural light on the bottom floor. The service, particularly from Gabriel and Doris, is exceptional. The dining experience is average with changing options, and the facilities are well-maintained.
Rooms
7.0
The rooms are neat, clean, and a marginal upgrade with larger bathrooms but lack natural light on the bottom floor.
Service
9.0
The service was really nice, especially from Gabriel and Doris who went above and beyond.
Location
8.0
The hotel is amidst the rainforest, easily accessible, and close to the town of La Fortuna.
Dining
6.0
The dining offers changing options but is average overall.
Facilities
8.0
The resort provides beautiful gardens to stroll through and the facilities are well-maintained.
scenic location
lack of natural light
Nick
United Kingdom,
September
2023
7.4/10
The hotel had an amazing volcano view, but the rooms were not quite up to a 5-star standard with a moldy smell and outdated furniture. Despite this, the location in the lush jungle was incredibly relaxing, and the service was super nice. The dining options could be improved with more variety, but the Mediterranean food was good.
Rooms
6.0
The rooms had an amazing volcano view but were not quite up to a 5-star standard, with a moldy smell and outdated furniture.
Service
8.0
The service was super nice and friendly.
Location
9.0
The location in the lush jungle was incredibly relaxing.
Dining
7.0
The dining could be improved with more variety, but the Mediterranean food was good.
Facilities
7.0
Facilities are responsible for maintenance.
Claude
United States,
September
2023
6.6/10
I found the hotel to be a bit of a mixed bag. The rooms were not as luxurious as expected but still spacious and comfortable. The service was good, but lacked the warmth I expected, especially in Costa Rica. The location was amazing, although the dining experience left much to be desired with overpriced and unappealing options.
Rooms
7.0
The rooms, facing the parking lot, were good but a bit dark. They were certainly adequate and the bathrooms inviting, albeit a little dated. However, they were not as plush as anticipated for the price.
Service
6.0
The service was decent, though not as warm and friendly as I had hoped for in Costa Rica. Gabriel at the front desk and Doris really stood out for their above-and-beyond efforts, but overall, the staff seemed more focused on rules and penalties than hospitality.
Location
8.0
The location was fantastic, near the beautiful volcano Arenal, even with intermittent heavy rain. The surroundings were stunning, although the Costa Rica-style warmth was lacking in the service.
Dining
5.0
The dining options were overpriced and not very appealing, more geared towards day guests than overnight guests. However, I did find something to eat, and the variety changed daily, which was a plus.
Facilities
The facilities were adequate for a standard hotel, catering mostly to day visitors. However, some areas like the dining experience seemed neglected and aimed at a different clientele rather than focusing on guests staying in the hotel.
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